Yes, you need to set up an account to place an order.
We ship by USPS Priority Mail, or for large orders by FedEx and UPS ground.
Most orders are filled within 1-2 weeks. Some of our clients ask us to create a convenient page for employees and their families to order online. In those instances the client specifies an ordering deadline date and all orders will be fulfilled and shipped out within 2 weeks of deadline date.
Because all of our products are custom designed and custom created, we currently are not able to accept returns. All purchases are non-returnable, non-refundable.