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Return Policy

Return Policy

Last Updated on September 18, 2026.

Reporting Defects:

Customers must notify Pro-Line Designs within 7 business days of the date of delivery or date of pick-up of any defects discovered in the finished product.

 

Returns & Replacements:

All merchandise claimed to be defective must be returned to Pro-Line Designs for inspection.  Customers may drop off the merchandise at our shop or arrange for us to pick it up.  If the claim is determined to be valid, Pro-Line Designs will reproduce the affected items at no additional charge.  Rush order charges are non-refundable. Pro-Line Designs assumes no liability beyond the price of your order.  

 

Customer-Approved Artwork & Production Variations:

Pro-Line Designs is not responsible for errors in spelling, graphics, grammar, punctuation, orientation or alignment that have been approved by the customer.  We are also not responsible for normal variations inherent in the production process, including minor differences in printing, folding or packaging.

 

Third-party Order Responsibility:

Each order placed through Pro-Line Designs is a contract between the customer making the order and Pro-Line Designs. The fact that you have made an order on behalf of a third party does not absolve you of liability to Pro-Line Designs.  Any decision by a third party not to accept printed items or to cancel the order with you does not affect your liability to Pro-Line Designs.

Any Questions?

If you have questions about our Return Policy, please contact via our Contact Us link.

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