Return Policy
Last Updated on June
7, 2019.
Customers must notify Pro-Line Designs
within 7 business days of the date of delivery or date of pick-up of any
defects discovered in the printed product. 100% of the product must be returned
to Pro-Line Designs at the customer's expense within 15 days from the date of
delivery or date of pick-up. If we accept the claim as valid, Pro-Line Designs
will reprint the order and return it back at no cost to the customer.
Charges to rush print are non-refundable. Pro-Line Designs assumes
no liability beyond the price of your order.
Errors that we are not responsible for
include, but are not limited to: Any spelling, graphics, grammar,
punctuation, orientation/alignment mistakes, that are “approved” by the
customer. We are not responsible for inconsistencies that are inherent to
the printing process, folding or boxing mistakes.
Each order placed through Pro-Line
Designs is a contract between the customer making the order and Pro-Line
Designs. The fact that you have made an order on behalf of a third party does
not absolve you of liability to Pro-Line Designs. Any decision by a third
party not to accept printed items or to cancel the order with you does not
affect your liability to Pro-Line Designs.
Any Questions?
If
you have questions regarding our Return Policy and/or its implementation,
feel free to o
ask questions or comment about this policy,
contact via our Contact Us link.
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